Terms of Service

1. Agreement to Terms

By engaging SaviaExperto for services, accessing our website, or booking a consultation, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms constitute a legally binding agreement between you ("Client") and SaviaExperto ("Company", "we", "us").

2. Services

SaviaExperto provides software engineering, SaaS development, API integration, AI systems, automation, DevOps, and related technical services. The specific scope of each engagement is defined in a separate Statement of Work (SOW) or project contract.

• •Services are delivered based on agreed milestones or time-and-materials, as specified per project.
• •Any scope changes require written agreement and may affect timeline and pricing.
• •We reserve the right to decline projects that conflict with our values or technical capabilities.

3. Payment Terms

Unless otherwise specified in the project contract:

• •Consultation fees ($25) are due at time of booking and are non-refundable unless cancelled 24+ hours in advance.
• •Project payments follow milestone-based invoicing with 50% upfront for new clients.
• •Invoices are due within 7 days of issuance. Late payments may incur a 1.5% monthly interest.
• •Work may be paused if payment is overdue by 14+ days.
• •All prices are in USD unless otherwise agreed in writing.

4. Intellectual Property

Upon full payment of all invoices:

• •All custom code and deliverables created specifically for your project are assigned to you.
• •We retain the right to use general methodologies, reusable components, and non-client-specific patterns in future projects.
• •Open-source components used in your project remain under their respective licenses.
• •We may include your company name in our portfolio/case studies unless you request otherwise in writing.

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding proprietary information, trade secrets, and sensitive business information disclosed during the engagement. This obligation survives termination of the agreement for a period of 3 years. A separate NDA is available upon request for engagements involving particularly sensitive information.

6. Warranties & Limitations

SaviaExperto warrants that:

• •Work will be performed professionally and in accordance with agreed specifications.
• •Deliverables will be free of known defects at time of delivery.

Our liability is limited to the total amount paid for the specific service in dispute. We are not liable for indirect, consequential, or incidental damages. Software is provided "as is" after the warranty period.

7. Termination

Either party may terminate the engagement with 14 days written notice. Upon termination, Client pays for all work completed to date. SaviaExperto will deliver all completed work upon receipt of final payment. We reserve the right to terminate immediately if the Client engages in abusive behavior, requests illegal activities, or materially breaches these terms.

8. Governing Law

These terms are governed by applicable international commercial law. Disputes shall first be addressed through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration. This does not limit our right to seek injunctive relief.

9. Contact

For questions about these Terms:

SaviaExperto
Email: hello@saviaexperto.com